Welcome to Our Help Site

• Can I wear blue blocking glasses if I already wear my contact lenses?
• What is Blue light ?
• When and for how long should I wear my blue blocking glasses?

• Face Guide

• Can I cancel my order?
• Can I change or edit my order?
• How can I pay for my order?
• How do I track my order?
• I did not receive the confirmation email.
• I entered the wrong shipping address.
• I have not received a part of my order.

See all articles in ORDERS →

• What are Polarized lenses and the differences between normal lenses?
• What kind of protection do your lenses offer?
• Will a product be back in stock soon?

• Home Try-On
• Student Discount

• USA / CANADA
• EUROPE - (DE/NL/IT/SP/FR)
• UNITED KINGDOM
• AUSTRALIA / NEW ZEALAND
• BRAZIL
• GREECE
• REST OF THE WORLD

• Can I exchange an item?
• Can I return SALE items or items purchased with DISCOUNT codes?
• Can I use a different shipping label to return an order?
• Do you refund the original shipping cost?
• How can I track the status of my return?
• How do I return my order or part of it?
• How long does it take to get my refund?

See all articles in RETURNS & EXCHANGES →

• Do I have to pay extra customs fees for my order?
• How long will it take to pack and send my order?
• My parcel was returned to sender
• Shipping during COVID-19
• Shipping Policy
• What is the shipping cost, and how long will it take?

• About LEO.INTOWN
• Is your brand sustainable?